Selling Skills Fundamentals

Course Objectives:
The objective of this course is to provide participants with the basic knowledge to selling process. It is very essential for all sales people and who are dealing with customers. It is not limited to sales people but it is very important for who are handling client related functions which affects the organization relationship with its customers.

Training Content:
- Selling Skills
- What is selling?
- Customer need & satisfaction.
- Propping
- Feature – Benefit
- Sales Strategy
- Communication Skills
- Definition of Communication
- Types of Communications (Verbal & Non-Verbal)
- Style of communication
- Types of Client`s Personality
- Bold
- People
- Technique
- Path Finder
- Handling Client Objections
- Different Types of Objections
- Overcoming Objections
- Objectives
- Meaning of Objective
- Types of Objectives
- S.M.A.R.T analyses
- Role Playing

Who Should Attend?
All interested people who want to gain the basic knowledge of selling skills, in addition to all new joiners in the field of sales and marketing. It is very beneficial course for who are working in any other departments than sales since they deal with the company customers.
Program Duration
The course is carried out in two training days